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FAQ

What is the skin?
Our skins are protecting stickers made of high-quality vinyl which is produced by the European company "ORACAL". Our skins are aimed to protecting your devices from scratches and attritions delivering more stylish appearance. Skins don't add additional weight and volume, but offer a minimalistic and appealing way to protect your device and add uniqueness to your style.
What is included in the order?
  • The order for iPhone includes: the vinyl skin and the application guide. The skin protects the phone only on the back and on the left and right sides of it.
  • The order for MacBooks, iPads, Apple Pencils and AirPods include vinyl skins and the application guide.
Do skins leave anything on the surface after its removal?
Our skins are produced with the usage of adhesive base which doesn't leave anything after its removal.

How to apply skins?
Don't stress yourself, all skins can be easily applied. Thousands of people have already done it, and you can do it too! Videos will guide you: https://www.kkspace.ru/en/applying-your-skin
How to find out the model of my MacBook ?
Click the Apple logo on the top left corner of your desktop and then choose "About this Mac". After that you will see the necessary information in the opened window.

Also, there is an exact number of your model on the bottom of your laptop. For example, for MacBook Air 13" 2015 the model number is A1466.

MacBook Pro 16" (2019) = A2141
MacBook Pro Touch Bar 15" (2016-2019) = A1707 / A1990
MacBook Air 13" (2020, M1) = A2337
MacBook Air Retina 13" (2020) = A2179
MacBook Air Retina 13" (2018-2019) = A1932
MacBook Pro 13" (2020, M1) = A2338
MacBook Pro 13" (2016-2020) = A1706 / A1989 / A2159 / A2289 / A2251
MacBook Pro Non-Touch Bar 13" (2016-2017) = A1708
MacBook 12" = A1534
MacBook Air 13" (2012-2017) = A1369 / A1466
MacBook Pro Retina 13" (2012-2015) = A1425 / A1502
MacBook Pro Retina 15" (2012-2015) = A1398
MacBook Pro 13" (Non-Retina, 2009-2012) = A1278
MacBook Pro 15" (Non-Retina, 2009-2012) = A1286
MacBook Air 11" = A1370 / A1465

Be careful when choosing the model of your device! It is very important!
How long does it take to proceed the order?
Processing the order
After completing the purchase, you will receive a confirmation e-mail. As your order is processed, you will also receive notifications with its status.
Processing time
It takes about 4 working days to proceed the order and ship it. If for some reasons it takes longer to produce the order and ship it, we will inform you about it via e-mail where you will see your order status.

*Please, note that skins are sent for printing 2 times a week: on Monday and Wednesday. As a rule, the status of the order changes from "Awaiting processing" to "Processing" on these days, which means that your order is in the production.

The description of your order statuses

"Awaiting process". Means that we have received the payment and all your order details. This status of the order changes after it is sent to the production.
"Processing". Means that your order is in the production and will be shipped to you soon.
"Shipped". Means that your order is shipped and you have received an e-mail with the tracking-number of your order.
"Ready for pickup". Your order is delivered to the pickup point and waits for you.

Are there bubbles when applying skins?
Bubbles may appear only if the skin has not been smoothed out with a plastic card or by hand during the application. Please, follow our video-guide where we show how to apply skins properly.
Any questions?
To receive additional information contact us via: