Processing the order
After completing the purchase, you will receive a confirmation e-mail. As your order is processed, you will also receive notifications with its status.
Processing time
It takes about 4 working days to proceed the order and ship it. If for some reasons it takes longer to produce the order and ship it, we will inform you about it via e-mail where you will see your order status.
*Please, note that skins are sent for printing 2 times a week: on Monday and Wednesday. As a rule, the status of the order changes from "Awaiting processing" to "Processing" on these days, which means that your order is in the production.
The description of your order statuses
"Awaiting process". Means that we have received the payment and all your order details. This status of the order changes after it is sent to the production.
"Processing". Means that your order is in the production and will be shipped to you soon.
"Shipped". Means that your order is shipped and you have received an e-mail with the tracking-number of your order.
"Ready for pickup". Your order is delivered to the pickup point and waits for you.